Outputs should be captured in the monitoring and evaluation framework. Outputs generally include the numbers of support or service interactions that women and children will receive while they are in a shelter or are participating in a particular programme.
Documenting outputs consists of counting the number and types of services each programme participant receives; the length of time each participant remains in the programme (e.g. number of days in the shelter); and the frequency with which the participant uses particular services (e.g. number of group sessions attended).
Illustrative output indicators include:
Outcomes or the change that is expected as a result of the shelter stay or participation in the programme should also be captured in the framework. The outcome statements must be developed carefully so that they clearly identify the type of change that will be measured and ensure that proposed outcomes are achievable. Outcomes should make sense in the context of the needs of women served by the programme, and although these can be challenging to measure in a short-stay shelter, there are a number of standard outcomes most shelters seek to accomplish.
Illustrative indicators to track outcomes include:
For shelters with longer-term programmes (six months or longer) or outreach services, additional outcomes may include:
While there are many benefits to measuring long-term outcomes, it can be costly and labour-intensive to follow women over the length of time required to obtain the necessary information. The resources and capacity of the programme should be carefully considered when planning to measure long-term outcomes.
For each intended outcome (or possibly for outputs), a monitoring framework should include indicators or statements that help define the desired change and describe how that change will be measured.
The following is a hypothetical logical framework example constructed by the National Center on Domestic and Sexual Violence (USA)