Process evaluation is particularly useful to monitor new programmes or services and focuses on describing the process of developing and implementing a particular initiative.
The information collected for a process evaluation typically includes:
The interview data is systematically reviewed to compile information that is useful for revising the programme, improving staff training, responding to women’s feedback and confirming community need for the programme.
For example, a process evaluation of a new counseling programme within a shelter may help determine whether shelter staff are able to accurately assess and identify trauma-related concerns of children receiving services. It might also identify barriers to implementation of the programme as these occur and suggest solutions for eliminating such barriers.