developed by:
For example, the law of Brazil mandates a police protocol which includes a provision requiring police to determine the existence of prior complaints of violence against the aggressor:
“… – command the identification of the aggressor and the addition of the aggressor’s criminal record to the judicial proceedings, indicating the existence of arrest warrant or record of other police occurrences against him…” Article 12, VI
Promising practice: The law of Namibia, which requires the Inspector-General to issue specific directives on the duties of police officers, report to the responsible Minister on both the directives and the training provided to the police, and also to keep statistics from reports on domestic violence reports and to forward them to the relevant Minister. Part IV 26 and 27
See Spain’s law; and the Handbook on Effective police responses to violence against women (2010) p. 39.
Promising practice: The law of Zimbabwe provides that “where a complainant so desires, the statement of the nature of the domestic violence shall be taken by a police officer of the same sex as that of the complainant.” Section 5
The UN Model Framework provides a detailed list of police duties within the context of complainant/survivor rights (III A) and a list of minimum requirements for a police report in paragraph 23.
The US Model Code recommends important provisions for the duties of a police officer, including confiscating any weapon involved, assisting the complainant in removing personal effects, and “taking the action necessary to provide for the safety of the victim and any family or household member.” See: Family Violence: A Model State Code, Sec 204.
See also: Vision, Innovation and Professionalism in Policing Violence Against Women and Children (2003), a Council of Europe training book for police.
Promising practice: The law of Brazil also requires the police to keep the complainant/survivor informed “of the procedural acts related to the aggressor, especially those related to entry and exit from prison…” Article 21
See UN Handbook, 3.8.1.
Document the following:
1. Time of arrival and incident
2. Relevant 911 information
3. Immediate statements of either party
4. Interview all parties and witnesses documenting:
(a) relationship of parties involved/witnesses
(b) name, address, phone - work/home, employer, etc
(c) individuals’ accounts of events
(d) when and how did violence start
(e) officer observation related to account of events
(f) injuries, including those not visible (e.g. sexual assault, strangulation)
(g) emotional state/demeanor
(h) alcohol or drug impairment
5. Evidence collected (e.g., pictures, statements, weapons)
6. Children present, involvement in incident, general welfare. Children not present, but reside at the residence
7. Where suspect has lived during past 7 years
8. Medical help offered or used, facility, medical release obtained
9. Rationale for arrest or non-arrest decisions
10. Summarize actions (e.g., arrest, non-arrest, attempts to locate, transport, referrals, victim notification, seizing firearms)
11. Existence of OFP, probation, warrants, prior convictions
12. Victim’s responses to risk questions including your observations of their responses
13. Names and phone numbers of 2 people who can always reach victim (#s not to be included in report)
(2) Risk Questions
1. Do you think he/she will seriously injure or kill you or your children? What makes you think so? What makes you think not?
2. How frequently and seriously does he/she intimidate, threaten, or assault you?
3. Describe most frightening event/worst incidence of violence involving him/her.
(3) Victim Notification
(4) Self-Defense Definition
Reasonable force used by any person in resisting or aiding another to resist or prevent bodily injury that appears imminent. Reasonable force to defend oneself does not include seeking revenge or punishing the other party.
(5) Predominant Aggressor Consideration
Intent of policy – to protect victims from ongoing abuse
Compare the following:

(See: Duluth Police Pocket Card, StopVAW, The Advocates for Human Rights.)
For example, the law of India requires a police officer to inform the victim of important rights:
5. Duties of police officers, service providers and Magistrate.-A police officer, Protection Officer, service provider or Magistrate who has received a complaint of domestic violence or is otherwise present at the place of an incident of domestic violence or when the incident of domestic violence is reported to him, shall inform the aggrieved person-
(a) of her right to make an application for obtaining a relief by way of a protection order, an order for monetary relief, a custody order, a residence order, a compensation order or more than one such order under this Act;
(b) of the availability of services of service providers;
(c) of the availability of services of the Protection Officers;
(d) of her right to free legal services under the Legal Services Authorities Act, 1987 (39 of 1987);
(e) of her right to file a complaint under section 498A of the Indian Penal Code (45 of 1860), wherever relevant:
Provided that nothing in this Act shall be construed in any manner as to relieve a police officer from his duty to proceed in accordance with law upon receipt of information as to the commission of a cognizable offence. Ch. III, 5.
Promising practice: Family Violence: A Model State Code, Section 204, describes a comprehensive written notice that police should be required to give to a complainant/ survivor for later review. The Commentary to the Model State Code notes that “An officer may be the first to inform a victim that there are legal and community resources available to assist him or her. Written notice is required because a victim may not be able to recall the particulars of such detailed information given verbally, particularly because the information is transmitted at a time of crisis and turmoil. This written menu of options…permits a victim to study and consider these options after the crisis.”
The notice describes the options which a victim has: filing criminal charges, seeking an order for protection, being taken to safety, obtaining counseling, etc. The notice contains a detailed list of the optional contents for an order for protection. This would be of great assistance to a complainant/survivor who may not be familiar with the purpose of an order for protection. When a complainant/survivor is given a written notice and description of these options, it enables her to consider her options and to decide what is best for her safety and for the safety of her family.
(See: Domestic Violence Legislation and its Implementation: An Analysis for ASEAN Countries Based on International Standards and Good Practices, UNIFEM, June 2009, which states that “Information on rights empowers complainants in negotiating settlements and also allows them to make informed decisions on the legal options that they may want to pursue.” page 22)
Promising practice: Ellen Pence, an expert on the Coordinated Community Response and many other aspects of domestic violence law and policy, recommends that police be trained to expect to see families in conflict numerous times, and to expect that a complainant/survivor may not accept their offer of help the first, second, or even third time. Police must be trained to respect the complainant/survivor’s wishes, and to assist her as she requests. (See: The St. Paul Blueprint for Safety).
(See: Council of Europe, The Protection of Women against Violence Recommendation Rec(2002)5 #29.)
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Lethality or risk assessments